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Shipping Information

Puddletons.com offers Free Shipping on orders + $50 and Free Returns for all US orders.
We cannot fulfill orders outside the US at this time.

  • UPS 3 Day Select: Flat Rate $13: Delivery by the end of the third business day. No weekend delivery.
  • UPS 2 Day: Flat Rate $22
  • UPS Next Day Air: Flat Rate $55

Order Processing, Ship and Delivery Schedule for US orders

  • Orders placed M-F before 3pm generally ship the same day.
  • Orders placed M-F after 3pm generally will ship the following business day.
  • Orders placed Sat-Sun will ship the following Monday.

Shipping Details

  • Expedited orders are shipped the following business day (see ship schedule above).
  • Puddletons.com ships within the US. International shipping not available at this time.

Online Returns Policy

If you have purchased boots through our website, and our boots don't meet your expectations on fit or appearance, they may be returned within 30 days of order date using the return shipping label included with your shipment. The product must be in NEW condition and have ALL packaging material, original tags and labels in place. Failure to comply with the returns policy will force a quality inspection that will result in a delay receiving any credit to your account.

See our Returns and Warranty pages for more information or contact our Customer Care team.


Once you have confirmed your order, you will receive two e-mails:

  • The first e-mail will be sent immediately to the e-mail address you provided during checkout, to confirm the order. This e-mail will contain your order number. You will need this number to track your order online, or to make a return or exchange at a later date.
  • The second e-mail will be sent once the order has been processed and shipped from our distribution center. This e-mail will contain the UPS tracking number for your purchase.

All orders are subject to bank authorization prior to processing. Your credit card will be billed once the order has been processed and shipped from our distribution center. Your credit card statement may say HSP Footwear Puddletons as Honeywell Safety Products (HSP) is the parent company of Puddletons ®.

Payments We Accept

Puddletons.com accepts the following forms of payment: Visa, MasterCard, American Express, and Discover. At this time we cannot accept PayPal, cash, CODs, checks, money order, or bank gift cards.
The name and billing address you provide must match the name and billing address on record with your credit card company.

Your credit card will be billed once the order has been processed and shipped from our distribution center.

We do not accept foreign credit cards or cards issued outside the United States. All credit cards must have a billing address within the US.

Secure Safe Shopping

Although we cannot guarantee the security of internet transactions, we are using industry standard encryption to ensure that the information you send us reaches only Puddletons ®. Our site transactions are secured by DigiCert (www.digicert.com), a leading company in the field of eCommerce security. Credit card transactions are processed through Authorize.net.